Our services, in detail

Four services, taken separately or together, quoted in writing before anything begins.

Program 01 · Make them talk

Systems integration

We map how information actually moves through your business, then connect the systems so it moves automatically. Where a direct integration doesn't exist we build the bridge, and we test it against real data before anything is switched over.

  • Per project
  • Any business
  • Quoted in writing
  • Access to your systems

Start this program

Stage 1 · Mapping

Where data originates and where it's re-entered.

Stage 2 · Design

What connects to what, and in which direction.

Stage 3 · Build

Tested against real data, not samples.

Stage 4 · Cutover

Switched over with a way back.

Stage 1 · Observation

Watching the work as it's actually done.

Stage 2 · Candidates

What's worth automating, and what isn't.

Stage 3 · Build

With exceptions handled, not ignored.

Stage 4 · Handover

Staff trained on the new path.

Program 02 · The repetitive hour

Process automation

Every business has an hour a day of copy, paste, attach and send. We automate the steps that are genuinely repetitive and leave judgment where it belongs — with a person — because automating a decision nobody understands creates worse problems than it solves.

  • Per project
  • Any business
  • Quoted in writing
  • A process to observe

Start this program

Program 03 · One set of numbers

Data & reporting

Arguments about numbers are usually arguments about definitions. We agree what each metric means, build reporting from the source systems rather than from spreadsheets copied by hand, and document the definitions so the same question gets the same answer next quarter.

  • Per project
  • Any business
  • Quoted in writing
  • Access to data sources

Start this program

Stage 1 · Questions

What decisions the reporting has to serve.

Stage 2 · Definitions

Agreed and written down.

Stage 3 · Build

From source systems, refreshed automatically.

Stage 4 · Adoption

Used in meetings, or it was wasted.

Stage 1 · Monitoring

Failures surface to us, not to your customers.

Stage 2 · Response

Agreed times, in writing.

Stage 3 · Documentation

Kept current as things change.

Stage 4 · Training

Short sessions when something changes.

Program 04 · After go-live

Support & documentation

An integration nobody documented becomes a mystery the first time it breaks. We monitor what we build, keep written documentation current, and train the staff who rely on it — so the business isn't dependent on one person remembering how it works.

  • Monthly
  • Existing clients
  • Quoted in writing
  • Agreed response times

Start this program

Someone re-typing the same data?

A free review of your systems and a straight answer on what's worth automating first.